Privacy Policy

Miniclip gives free games on the web and will deal with your data when you play our games. You can get in touch with us via our Contact Us page or write to the address in this Privacy Policy if you have any questions about our data practices, your rights, or concerns or complaints.

Information We Get

8 Ball Pool Gather individual data from you straight forward, For example, when you explore or register, for a record, and produce data about your utilization of our games, including interactivity and log information through the game. We will receive information about you, including your name, profile picture, and email address if you log in to 8 Ball Pool using your social media account. We also get information from social media platforms and other third parties.

How we use your personal information

We use your information to support and analyze your use of our games, improve them, and provide you with a better game experience. Additionally, we respond to your inquiries using your data. We occasionally send you push notifications, promotional emails, and numerous other game-related promotions. By opting out or altering the settings on your browser or device, you can choose at any time to stop receiving these.

Who do we share your personal information with

 We use third-party support services, such as game servers, support ticketing, and game analytics, for the purposes outlined in this Privacy Policy. We additionally work with specific promoting accomplices to show you advertisements. Furthermore, we share your Data inside our gathering and as legally necessary. Your personal information is processed by us or our service providers in a variety of nations, including Ireland, Portugal, the United Kingdom, the United States of America, and others. Additional details.

Your Rights

You might have the freedom to get to, get a duplicate of, or erase, your Data or confine handling of your Data, and you likewise reserve the privilege to protest our utilization of your Data for specific purposes, including custom-made showcasing and publicizing. Additional details.

Any updates or modifications to the Privacy Policy will be published here. Assuming there are any huge changes, we will advise you through the Site or in-game.

Introduction. In some countries, we are regarded as the data controller because we decide why and how we use our information. Any information about an identified or identifiable individual is referred to as “Information” for this Policy. This includes information about your use of the following: 

a) our portable games (“Versatile Games”); 

( b) the games that you can play on any Miniclip website with a link to this Policy (the “Website”), such as agar.io or the online version of 8 Ball Pool; and 

(c) our Facebook-based games (referred to as “Facebook Games”). You acknowledge that we collect, process, use, and store your information under the terms outlined in this policy whenever you use the Facebook Games, the Website, or the Mobile Games (the “Games”). You must not participate in any of the Games if you disagree with this Policy. You may exercise your rights regarding your Information as outlined in this Policy if you change your mind in the future and cease playing the Games.

Personal Information We Collect

Information that you provide to us for registration:

  • Website: If you want to play a Game on the Website, you will have to create an optional avatar or “skin” and username. At the point when you register to utilize an outsider like Google or Facebook, we will be aware if you have a legitimate record with such an outsider, however, we won’t approach your login subtleties.
  • Games for Mobile: You gave us your email address, password, date of birth, avatar, and username when you opened your Miniclip registered account for 8 Ball Pool or Soccer Stars. Players new to the game no longer have access to this registration option.

Information Gathered Via Customer Support

We ask you to provide the following :

(a) Your Full name, Username, and Email when interacting with us via Zendesk, our customer support provider, and 

(b) Any information you choose to provide to enable us to assist you, such as a Game ID, team or club name, device brand and model, advertising ID, transaction records, or device language.

Data you give while utilizing the Games

: We may ask you to select a username when you play the Games

.

  • Communication in-game: In some games, you can talk to other players over video, audio, or chat. We would, in this instance, process information regarding such interactions, such as chat content or timestamps. We may not have access to the content of these communications because these functionalities may be provided by third parties in some instances.

Information gained from Surveys:

We may require you to respond to surveys regarding your experience. The questions we ask you about your interests and routines, your opinion of various products and services, and what you would like to be offered in the future vary depending on the survey. We also collect your ratings, preferences, questions, responses to that survey, pictures, and ratings.

  • Only for eight-ball pool: Email Address
  • Exclusive to the Website: We will collect the email addresses of your friends if you choose to invite them to a Game. Before you share their information with us, please verify that you have their permission.

Data We Collect Automatically.

  • Identifiers: your IP address, promoting ID, Change ID, HTTP header, Macintosh address, gadget ID, outsider application IDs (app token), novel Miniclip ID, nation and city level area information, and gadget data (like a model, brand, language, and working framework).
  • Cookies: Cookies and other similar technologies, such as web beacons, log files, scripts, and eTags (collectively “Cookies”), are used to enhance your gaming experience. When we place cookies on your device, they enable us to provide certain features and functionality. Cookies are small files. You can either allow such Cookies to be installed or disable them later. By adjusting the appropriate cookie retention function on your device, you can choose to accept all Cookies, instruct the device or web browser to notify you when Cookies are installed, or reject all Cookies. Nonetheless, in case you refuse to introduce Treats, the Game might not be able to work as planned. Click here to learn more about our cookie policy.
  • Data for your utilization of the Games: Game ID for the game’s installation and removal. Evidence that you have used cheating software or modified versions of the Games, as well as the date and time stamps of game events, game time, achieved scores, interactions with our teams, engagement in advertising and promotions, and transaction records.

Data obtained from Third Parties

  • Registration using third parties: 8 Ball Pool receive your name, profile picture, third-party ID, email address (optional), and friends list when you register with a third-party account, such as Facebook, Google, or Apple.
  • Payments Providers: We get the following information from your payment when you make a payment in one of our games:
  • Information regarding transactions: transaction ID, country, purchased item, currency, value, and payment timestamp are all included.
  • Data from analytics: In some of our games, we incorporate analytics software from third-party analytics providers. After that, we get reports that help us improve our in-game events and features for each user of our games. These reports include your user ID and data about your gameplay.
  • Advertising Partners: we get Data from outsiders promoting suppliers, remembering client IDs, and Data for your connections with publicizing displayed in our Versatile Games.
  • Partners in mobile measurement: We get information from third parties so that we can monitor how well our marketing campaigns are doing and spot fraud in them. Advertising ID, IP address, location, and transaction data are all included.
  • Communication Providers: You might be able to make video, audio, or chat calls in some games. We will receive information about you from third parties who provide these, such as third-party IDs, usernames, or content in some instances.

Children :

Children (also known as “Children”) are not eligible to participate in our games. If you are a child, you should ask your parents or legal guardian (the “Parents”) for permission to play our games. Additionally, you should read this policy with your parents so they can assist you with any misunderstandings. If you are a parent and are worried about your Kid’s utilization of our Games or have any inquiries, you can reach us involving the subtleties in segment 7 beneath.

HOW WE USE YOUR PERSONAL INFORMATION :

We use your data for the following purposes:

  • Give you access to the Games: To fulfill our contractual obligation to you, we will use your information to enable you to create an account, play the Games (even as a guest), remember your progress, play with friends, and communicate with them via in-game chat, audio, or video calls (if applicable). Additionally, we will use your information to enable you to make purchases through Facebook, the IOS App Store, Google Play, or Xsolla, Inc., and to keep track of those purchases. Your registration information, the information you give us while playing the games, identifiers, information you generate and display while playing the games, and information about how you use the games are all examples of the information we process when doing so.
  • Enhance and track game usage: Enhancing our games for our customers is in our legitimate interest. When you play the Games, we may automatically collect or generate information about you as well as information about your device, such as its battery life, Wi-Fi strength, manufacturer, model, operating system, and free space.
  • Support you and respond to your inquiries and complaints: If you connect with us for help, we will utilize your Data to help represent you, answer and resolve your questions and protests, and work with help (e.g., recovery of a failed-to-remember secret word). While doing so, we play out our legally binding commitment towards you. Your registration information, identifiers, device information like Wi-Fi strength and free space on your device, as well as any other information we collect about you through our customer support channels, are all included in the information we process when doing so.
  • Perform analysis: Analyzing the use of our games, newsletters, and advertising campaigns, as well as any other interaction or interest in them, is in our legitimate interest. To accomplish this, we will: (a) create anonymized and aggregated data; and (b) process Information that we automatically collect or that is generated about you when you play the Games, interact with our newsletters, or participate in advertising campaigns. (c) Divide users into groups based on their specific traits or interests; what’s more (d) lead prescient investigation about your inclinations.
  • Send you an alert about in-game offers: We will show you special offers and data about virtual things that can be bought in-game, which will be custom-made for you because of interactivity, geology, gadget information, and in-game associations. We do this because we have a good reason to.
  • To provide advertising: In our games and elsewhere, we will present you with advertisements and recommendations. These might be ads for our games or other services you might like. These ads and suggestions may be made just for you. If it is necessary, we will only do so with your permission. In circumstances where your assent isn’t needed, or where we give logical publicizing, we do so in light of our genuine advantages. You can opt out of receiving targeted advertising by modifying your browser and device settings in our Cookie Policy, or you can withdraw your consent in the Games settings if that option is not available. To tailor advertisements and to permit our promoting accomplices to tailor promotions, we process Data we naturally gather or are created about you when you play the Games and Data from outsiders.

Prevent fraud: protect Miniclip from legal claims or disputes, uphold our terms, and adhere to our legal responsibilities. When moderating conversation in our games, for example, it is in our legitimate interest to safeguard our users from online abuse and other forms of anti-social or illegal behavior. Moreover, it is additionally to our greatest advantage to safeguard our inclinations by (1) observing Game use to identify misrepresentation or some other client conduct which biases the respectability of our Games, (2) doing whatever it takes to cure extortion and concerning conduct, (3) protecting ourselves against legitimate cases or debates, and (4) implementing our terms and arrangements. We will process the relevant information in this situation, which includes information you provide, information we automatically collect about you, and information from third parties.

Conduct polls. We may ask you to participate in surveys that we conduct from time to time. These surveys are in our legitimate interest because they help us better understand our user base and make the Games better. We use your registration information and any other information gathered from the survey questions if you choose to participate.

Who we share your Personal Information:

  • Your profile information, in-game activities, and any other information you choose to share, such as chat data, will be visible to other players and users.

We rely on vendors and service providers to provide the Games, such as:

Data storage is provided by cloud service providers like Amazon Web Services, which is based in the United States;

  • Solution providers for customer support, who assist us in managing and responding to customer inquiries and complaints. This includes Zendesk Inc., whose headquarters are in the United States and house our customer support department;
  • Providers of analytics: To better comprehend our user base, we collaborate with many analytics, segmentation, and mobile measurement service providers. This includes Adjust GmbH, Optimove, and Flurry, Inc., all of which are based in the United States;
  • Social media. We coordinate specific Facebook and Google programming to upgrade virtual entertainment highlights in the game, for example, getting to your companions list showing your profile picture, and acquiring customers. We work with an assortment of clients to obtain accomplices to assist us with covering the outcome of our promoting efforts. We may use some of your information to participate in the Custom Audience and Lookalike Audience programs, which allow us to show ads to current and potential supporters when they visit the websites of our partners. For them to determine whether you are a registered account holder with them, we may provide them with an identifier, such as your Facebook ID or Advertising ID. When you go to their websites, our ads may then appear. Check out our partners’ list.
  • Partners in advertising. We are a service supported by ads. Depending upon your settings, we give specific Data to publicists who will utilize them to serve you with promotions in our Games, and we measure who sees and taps on their advertisements. In addition, we share advertising identifiers as well as the interests or other characteristics of a device or the person using it to assist partners in deciding whether or not to serve ads to that device or enable them to carry out marketing, brand analysis, personalization of advertising, and other activities in a similar fashion. Check out our partners’ list. Please refer to our Cookie Policy for additional instructions on how to restrict or opt out of personalized advertisements.
  • Processing companies: We use payment processors such as Facebook (if you make a payment in a Facebook Game), Amazon (for those using the Amazon Appstore, which is only available to devices running Android), Google (if you run Android on your mobile device), and Apple App Store payments (if you run iOS on your mobile device). We rely on Xsolla Inc. to process payments on the Website. These payment processors are in charge of processing your information and may use it for their purposes by their privacy policies, as outlined below:

Organizations that have a place with a similar gathering as Miniclip. Your information is shared with various members of our group of businesses.

Third Party Privacy Practices

Policing, public specialists, or other legal bodies and associations. If we are required to do so by law or if we believe that its use is reasonably necessary to comply with a legal obligation, process, or request, we disclose Information; investigate any potential violations of our service agreements, policies, and standards, as well as our terms of service; distinguish, forestall or in any case address security, extortion or specialized issues; or comply with legal requirements to safeguard the rights, property, or safety of us, our users, a third party, or the general public (including exchanging information with other businesses and organizations to prevent fraud).

Change of corporate proprietorship. We may disclose your information as part of a merger, acquisition, bankruptcy, reorganization, partnership, asset sale, or other transaction with you.

Third-Party Services (also known as “Third-Party Services”) may collect additional information about you (including information you share with them directly or about your use of the Games) by their own terms and privacy policies if you access any Games through a third-party platform like Facebook or Google. Third-party services are not subject to the privacy practices outlined in this Policy. We have not reviewed or approved any of the third-party services that are linked to the games.

SECURITY

 Even though we have security measures in place to safeguard the confidentiality and integrity of your information, the internet transmission of information is not completely secure. We may also take additional precautions to safeguard your data and reduce the amount of data we process. A one-way hash is used, for instance, when you give us your password during the registration process.

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